Reviews

The best mechanic in Media! Trustworthy, efficient, and fair pricing. I won’t go anywhere else for car maintenance.

Excellent care and work on my car. They check everything. Pricing is very fair. I recommend Three Suns to all of my friends. They have never let me down.

Responsive, friendly, and provides great turnaround time. I come here for all my inspections and oil changes.

honest and fair, no upselling, competent

BEWARE… BEWARE… BEWARE… BEWARE… Walking into Three Sun Automotive was like paying for front-row seats to the world’s worst customer service comedy show. The staff had the attitude of people who hate their jobs and somehow wanted to make sure everyone else hated their day too. Yelling, cursing, and acting completely unprofessional seemed to be part of the business model. If respect was a part they were supposed to install, they definitely forgot to order it. Their customer service has more warning lights on than a 300,000-mile check engine dashboard. I’ve met friendlier parking tickets. Instead of fixing problems, they seemed determined to create new ones. A little professionalism would go a long way, but judging by my experience, they’d need a tow truck just to drag theirs into the parking lot. Do yourself a favor—save your time, your patience, and your sanity. There are plenty of shops that know how to treat people like customers instead of inconveniences. This place didn’t earn my business, my respect, or a second chance.

Love these guys! They take care of all my cars.

I think I send a review every time I go: the best available. Thoughtful.

I was late for my oil change appointment but Three Suns accommodated me and got it done in no time.

Once again we received quality service for our vehicle. Thank you.

All good

Great quality, and quick service

I'm thankful to have a short list of mechanics that I really trust and value, and Three Suns is one of them. They work very hard to get the job done in a timely manner, carefully explain all repairs and options and do excellent work.

I have been using Three Suns for 3 years now for vehicle inspection and minor maintenance, and the quality of service (and friendliness) I have never found elsewhere.

Three Suns Auto Care is the "Best Bang for your Buck". I have used a lot of repair facilities in a lot of states, and Three Suns is one of the best for quality and pricing. They will NOT take advantage of you. The manager will take time to explain anything to his customers and really seems to care about their satisfaction. He is also very accommodating when you have an emergency, even when they are packed. Do yourself a favor, and try them at least once.

Always have a good experience when I bring my cars here, the owner/manager is always so honest and helpful and I've never felt like he tries to up-sell me. As a woman, that's important to me.

Appreciate Doug helping us out last minute! Always receive the best care and service!

Best Mechanic

Friendly, professional and quick service at very reasonable rates. Highly recommend.

Doug and his team have been wonderful every time I have had to service my van. I’ve sent family and friends to Doug! Highly recommend them!

Had a flat tire with my Prius on my way to train station and found this shop on Google Map as the nearest auto shop. Doug was nice and very helpful to order a tire right before the cut-off time for today (2pm), and I was able to drive home before 3:30pm. Cost is reasonable.

Good service. Kept time

Always a good experience

Three Suns had my car running a day sooner than the estimate. They helped with a tow and didn't try to upsell anything. Also gave advice on maintaining with the car in the future. Great service all around.

The staff and service are so friendly and timely! I have always had the best experience and will continue to bring my car here even as I move out of the area!

I’ve been bringing my car to Three Suns Auto Care and they always do great work. The owner is super friendly and makes the experience easy. Highly recommend!​​​​​​​​​​​​​​​​

All this Jackass Doug wants to do is fleece you by selling you his junk products to pad your bill. I was sitting in his customer waiting room and they were charging my car battery because my car wouldn’t start. I thought to myself, wow this is the second time I’ve had to charge my battery due to the extremely cold winter we have had. So I ordered a new battery from my phone from a local store. When Doug found out that I had bought a new battery from another store he basically threw me out. Wouldn’t inspect my car give me jump start from another car or have his two mechanics give me a push start since my car has a manual transmission. So I had to push my own car out into the street jump in it and park it at the end of the street hoping that I wouldn’t get a parking ticket. Luckily I flagged down an auto parts delivery man who gave me a ride to the trolley stop so that I could get home six miles away. Along the way the driver and I had a conversation about what had happened to me. When I told him about Doug and what he had done to me he told me yes he had heard about his bad temper and what a jerk he was. I was able to make it home go to the store and pick up my new battery. While installing it two mechanics from a garage around the corner from My three suns so what I was doing and offered me a helping hand. They ended up inspecting my car that afternoon so everything worked out fine. I know one thing I WILL NEVER GO TO DOUG’S shop ever again.

Great service; super fast

When our long-time mechanics began to have major health problems that affected service availability, I did a lot of research and found Three Suns to be highly recommended, and within walking distance of our home. After a few appointments (some planned in advanced and some not!), I can say we have been very pleased with Three Suns, and all of our cars are now under their care. We tend to do a lot of research about our cars' issues, and Doug is more than happy to answer all of our questions and discuss them with us. In addition, it's easy to make an appointment, which can often be made within a day or two of calling. Email and text reminders make communication about service appointments very easy, as well! If you are in the Media area, you should definitely consider Three Suns for your car care.

always very professional and excellent attention to detail.

Doug and the staff are outstanding! I highly recommend Three Suns Auto Care!

Friendly, extremely competent and knowledgeable, patient and willing to explain. Fair pricing.

No problems. no complaints, fair pricing.

3 Suns is the only mechanic I will bring my cars to. This time, they repaired my tire in 30 minutes. Doug teaches me so much about my car. He explains everything and takes the time to make sure I understand.

Excellent service. Everything done as promised, professionally, timely, and reasonably priced.

Great service and pricing.

Always the best! This time included pastry! (I assume that doesn't always come with the deal)

Excellent and expedient service

Three Sons is always efficient, honest and reliable. Not only do we take our work vehicles there but majority of our employees trust Doug with their personal vehicles.

Excellent service

Knowledgable

Doug & the team are EXCELLENT! Honest, hardworking, & a knowledgeable shop! They are always on point and finish your vehicle within reasonable time.

Great friendly service

Quality service. Very knowledgeable. They were able to work around my schedule too.

Great service at a fair price. No presure.

Three Suns has been great for us.

They go above and beyond to give amazing service

Thank you so much for accommodating my car late min and getting it done same day it was drop off. Best auto spot in the area.

Doug and his crew have been servicing my family's cars for the last few years. Doug always takes the time to review and explain the suggested services vs necessary. He and his crew have been very flexible and accommodating in getting our recent car, being lent to our college student, into his shop for a safety check and recommendations. It was serviced in time to have use send our college student off to their next year.

5 stars, again. Doug and his team are knowledgeable, helpful and efficient.